Humans teaching machines and vice versa

The message is crystal clear. The paradigm is shifting again and is becoming human-centric. It is not about technology replacing humans but how to enhance each other. I know quite a few people who would love “Radically Human: How New Technology Is Transforming Business and Shaping Our Future”. Particularly if you are interested in citizen development.

Intelligent technology

Intelligent technologies have unfolded in three stages. The first stage was machine-centric. The second stage of human-machine interaction was collaborative. The third stage, underway now, is the human-centric. Machines adapt to humans. Citizen development (ish) on steroids. Towards a more human — and humane — future.

Every business is a technology business

To say that the pandemic accelerated the pace of tech adoption is, to put it mildly. Compared to before the pandemic, the pace picked up by 70%. First-time adoption of digital, AI, cloud and related technologies averaged 63%. IT changes planned for over 12 to 18 months occurred in a matter of days. The bottom line: every business is now a technology business.

Innovation

A large majority of companies used technology as a lifeline, not as an engine of innovation. Laggards adopt technologies unsystematically, isolate them in…